Communications Manager at CiraConnect
Built and lead the internal communications program from the ground up, transforming it into a vital resource for engagement, product adoption, and organizational alignment. Developed strategy, launched channels, and established cross-functional workflows to support internal initiatives across IT, cybersecurity, design, and leadership teams. Delivered high-impact content to thousands of users, supported major software rollouts, and elevated the internal brand through storytelling, podcasts, and training resources.
Building the Communication Strategy
I led the creation of our internal communications program from the ground up — including strategy, messaging systems, and visual templates. I also developed and launched resource portals that made critical info easy to access across the org. These internal and external sites served as central hubs for updates, training, and ongoing engagement.
Understanding the Audience
I worked to understand both the audience and the product in order to deliver more relevant, useful updates. I gathered insights from end users and relayed feedback to developers, helping improve both the product and how we communicated about it.
Hosting an Internal Podcast
I developed and hosted an internal podcast with teammates. I designed the interview format, crafted questions, and featured senior leaders to build connection and visibility.
Creating a Comic-Style Guide
I made a comic-style guide to help simplify technical topics and introduce new product features in an approachable, memorable format.
Writing Across Formats
I wrote comms in a wide variety of formats — from long-form explainers to quick tips and headlines. I also recorded audio narrations to make content easier to consume for users on the go.